Offering Outstanding Customer Service in Conjunction with Your Eye Exam
When searching for an optometrist in Spring TX, Tomball, or their surrounding areas, you certainly have no shortage of providers to pick from. This abundance of local eye care specialists inevitably gives rise to the question of which is right for you. Some may say that the vision correction offered by one eye center is the same as that provided by another. While that may be true, the manner in which it is provided can make all the difference. Some vision specialists lose sight of the fact that great customer service is what individuals are looking for. At Today’s Vision Rayford and Riley Fuzzel, we not only understand that, we aim to exceed customer expectations.
We Care About What You Think
Beyond simply providing standard optometric services such as LASIK, contact lenses, and eyeglasses in Spring TX and Houston, we go one step further in involving you in improving our service. One week after having received your treatment, you’ll receive a survey from us asking how we did at addressing all aspects of your care, including:
- How comfortable you felt in working with our staff
- How effectively we communicated your treatment options to you
- How well we did at addressing your non-clinical concerns, such as wait times or vision insurance benefits
We’re proud of the over 22 5-star reviews that we’ve received, yet we realize that’s not an invitation to rest on our laurels. We take the feedback you give us very seriously and use it to constantly update and improve our methods, ensuring that the treatment and customer service that you receive improves with each subsequent visit.
We Want to Hear From You
At Today’s Vision Rayford and Riley Fuzzel, we understand the fear and uncertainly that can accompany vision problems. This is why we strive to not only offer the best treatment available, but to also make sure that you have a pleasant experience while working with us. We want to know what you’re thinking so that we know how to better serve you. Want to see this promise of outstanding personal vision care in action? Then call us today to schedule an eye exam in Spring, TX or complete our online appointment form.